Refund Policy
We at [Your Agency Name] strive to provide high-quality services and ensure client satisfaction. If for any reason you are not entirely satisfied with our services, we offer the following refund policy:
Initial Payment Refund
If you choose to cancel your project after the initial payment, you are entitled to a full refund of the initial payment.
Midpoint Payment Refund
After work has commenced and up to the midpoint of the project, if you are dissatisfied with the progress or quality of work, you are eligible for a full refund of all payments made.
Final Payment Refund
Upon completion and delivery of the project, if you are not satisfied with the final result, you may request a refund. In this case, you are eligible to receive a refund of 30% of all amounts paid to Connect and Digitize within 15 days.
Adjustment Period
After the final delivery, you have the option to request adjustments to the project within 15 days. We will strive to address any concerns and make necessary revisions to meet your expectations.
To request a refund or adjustments to your project, please contact us via contact@connectandigitize.com. Refunds will be processed within 3 days of approval.
Please note that this refund policy applies to services rendered by Connect and Digitize and does not cover third-party expenses or services.
Connect and Digitize reserves the right to modify or update this refund policy at any time without prior notice.
If you have any questions or concerns regarding our refund policy, please feel free to contact us.